Resources
Everything you need to master Axis.
Axis brings your customer conversations together — so you can reply faster, sell smarter and never miss a message. Guides, checklists and how-tos to get there.
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The library
Browse every guide.
Showing 15 guides
AI Hub
Manage models, assistants and AI settings from one place.
Audience Centre
Build and organise your contact database in one place.
Channels Essentials
The essentials for connecting and managing every channel.
Customize your assistant
Tune your GPT assistant's tone, branding and behaviour.
Data Sources
Connect knowledge sources so your assistant answers accurately.
Finance & Billing
Manage billing, wallet and payments for your workspace.
Connect Facebook & Instagram to the Unified Inbox
Link your Facebook and Instagram accounts to the Axis inbox.
Installation
Add the Axis chat widget to your website in a few steps.
Leads for Campaigns
Turn campaign responders into qualified leads for your team.
Managing Notifications & Privacy
Control notifications and privacy settings across your account.
Playground
Test prompts and responses before your assistant goes live.
Schedule a Campaign
Queue campaigns to send at the right moment for your audience.
Segments
Group contacts into segments to target the right people.
Troubleshooting
Fix common issues and get unblocked quickly.
WhatsApp Sender Warm-Up Best Practices
Ramp new sender numbers safely to protect deliverability and quality rating.
Product documentation
Set it up, step by step.
Written guides for each product — accounts, channels, campaigns and the settings that matter, with screenshots of the real thing.
Get the Axis newsletter
New guides and product updates, once a month. Useful. No marketing fluff.
Ready when you are
Ready to put these guides to work?
Start with the Axis app your business needs today — Engage, Social or Workspace. Try it free, then add more as you grow.
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