Resources
Everything you need to master Axis.
Axis brings your customer conversations together — so you can reply faster, sell smarter and never miss a message. Guides, checklists and how-tos to get there.
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The library
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Showing 15 guides
WhatsApp Sender Warm-Up Best Practices
Ramp new sender numbers safely to protect deliverability and quality rating.
Connect Facebook & Instagram to the Unified Inbox
Link your Facebook and Instagram accounts to the Axis inbox.
Channels Essentials
The essentials for connecting and managing every channel.
Schedule a Campaign
Queue campaigns to send at the right moment for your audience.
Segments
Group contacts into segments to target the right people.
Audience Centre
Build and organise your contact database in one place.
Leads for Campaigns
Turn campaign responders into qualified leads for your team.
Installation
Add the Axis chat widget to your website in a few steps.
Customize your assistant
Tune your GPT assistant's tone, branding and behaviour.
Playground
Test prompts and responses before your assistant goes live.
Data Sources
Connect knowledge sources so your assistant answers accurately.
AI Hub
Manage models, assistants and AI settings from one place.
Managing Notifications & Privacy
Control notifications and privacy settings across your account.
Finance & Billing
Manage billing, wallet and payments for your workspace.
Troubleshooting
Fix common issues and get unblocked quickly.
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